How Do I Speak to Someone at Fiji Airways?


Posted By: Admin 14 Jan, 2022

How to Talk to Someone at Fiji Airways?

Fiji Airways is run by its parent company, Fiji Airways Group. It commenced its operations in 1951 after four years of preparations when it was founded. The airline made sure from the beginning that it provides the best travel facilities to its passengers.  The airline operates in 23 destinations, and every office has a customer care service team working day and night. You can talk to a live person at Fiji Airways by calling on the contact number of the airline. 

The customer care team is approachable via various modes such as call, message, email, and on social media platforms. This has been done so that every customer can connect with the airline either online or offline. 

This blog will work as a guide for you to understand how you can get through the airline through all these modes. 

How to Contact a Fiji Live Person?

If you are looking for assistance from Fiji Airlines, you will have to get in touch with the customer care services of the same. We have prepared a step-by-step ABC so that you know how you can contact the airline. 

Via Phone

To get in touch with a live person of the airline, call Fiji Airways contact number and ask for an expert. In order to do so, go along the steps mentioned underneath.

  • Dial the customer service number of Fiji, 00 679 672 0777. 
  • The first thing you need to do is select the language of your preference that you want to continue the call-in. 
  • Now, you will hear the voice of an automated computerized instructor providing instructions regarding the services available on different numbers. 
  • Press # or 0 and connect to a live representative of the airline. 
  • The airline will put you on hold by the time they find an expert for your assistance. 
  • Once you are connected to the airline, you can discuss your query, provide a suggestion, or file a complaint and they will help you find a solution.

The representatives of the airline are very helpful and polite. They will make sure you get satisfactory services from their side. 

Via Email

You can also send an email to the address of Fiji Airways, and they will get back to you as soon as possible. Send in your inquiries at [email protected]. If you have queries specific to bookings or baggage, you can send the mail at [email protected] and [email protected], respectively. 

The airline might revert via email, or they might even give you a call. This is why it is important that you mention your contact details clearly in the email.

Via Social Media Handles

Another way to get through the airline is by sending a direct message on one of its official social media handles. 

The airline is available on the following platforms:

  • Facebook
  • Twitter
  • Instagram

You can also download the official app on Fiji Airways available on the play store as well as the apple store. There you can use their live chat option and talk to a live person at Fiji Airways. 

Contact Number of Fiji Airways 

Along with the toll-free Fiji Airways phone number, 00 679 672 0777, the airline also has country-wise phone numbers. We have prepared the table below, including the number of your region. 

Country Contact Number
Fiji+679 330 4388
Malaysia1-800-81-8186
New Zealand0800-800-178
Singapore800-852-3666
China400-120-6268
Hong Kong+852-3192-7568
Canada and US1-800-227-4446
Australia13-3454-(13-FIJI)

If Fiji also operates in your country and the number is not available, here, you can look for it at the official website of the airline under the contact us page. 

What are the Services Rendered by Fiji Airways Customer Care?

Talk to a live person at Fiji Airways team provides all flight-related facilities to its customers. But there are a few services that are most availed of by the customers of the airline. The airline experts offer immediate assistance for these services. 

Let’s see the facilities that customers approach the customer care service team the most for. 

  • Flight reservations
  • Managing or canceling a  pre-booked flight ticket
  • Lost baggage and other baggage-related services
  • Travel bookings for unaccompanied minors or a senior citizen
  • Connecting flights at different ports
  • To avail of deals and discounts available on flight bookings 
  • Traveling along with a pet 
  • Immigration issues and queries
  • Special travel bookings 
  • Group travels or vacation package reservations

Members of Fiji Airways customer service will assist you with whatever questions you have regarding your travel bookings. Just get in touch with them and provide the requested information. Along with that, the airline makes sure that your personal details are safe with them. They ensure that no third person knows any of your details, and they provide the best and most satisfactory services to all the people who put their trust in them.

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