Terms and Conditions of Volaris Cancellation Policy


Posted By: Admin 8 Feb, 2021

Volaris Cancellation Policy

Volaris Airlines offers its customers the elasticity to change, book, cancel their flight tickets, or even ask for a refund if they meet the criteria of the 24-hour flight cancellation policy of the airline. 

Guidelines: Volaris Airlines Cancellation Policy 

If you have made reservations with Volaris Airlines and want to cancel your plane tickets, follow the below-mentioned guidelines –

  • According to the Volaris Cancellation Policy of 24-hours, you will get a full refund only if you cancel your flight tickets within 24 hours of the original booking. 
  • However, if a passenger cancels his/her flight ticket a few hours before the flight departure and the flight was booked not more than a week before the flight departure, will have to pay an additional fee of $100 to $500.
  • If you cancel your flight ticket within 24 hours from the scheduled departure, a fee of 4100 to $400 will be charged as a cancellation fee. 
  • Passengers can cancel their flight tickets and request a full refund online. Visit the airline’s official site and click on the Volaris Manage Booking option and cancel your flight. 
  • To get a full refund, fill the refund request form online. However, the refund will be offered to eligible passengers on ticket cancellations within the given time. 
  • No refund will be initiated after the expiry of the flight ticket. Within 7 to 10 working days, the refunded amount will be credited to the original mode of payment. 
  • If cancellations on booked flights are made by the airline itself due to unavoidable circumstances, compensation will be provided to the passengers. You can even cancel your flight ticket and get a full refund with no cancellation fees. 

Steps of Canceling Volaris Airline’s Flight Tickets

Under Volaris Cancellation Policy, you can cancel your flight tickets online or offline by having a telephonic conversation with the concerned person. You need to be ready with your flight confirmation number to begin the flight cancellation process.

  • i) Visit the airline’s official website and login into your account by entering your login credentials
  • ii) If you don’t have an account, visit the Volaris Cancellations Web Page and fill in the correct confirmation number and name.

iii) Now click on the ‘Continue’ button

  • iv) Select the flight, hotels, and car options
  • v) Press the ‘Volaris Airline Cancel Reservation Link’ and after that click on the ‘Manage Volaris Airline Reservations’
  • vi) Now, it will ask you for your confirmation number, first name, and last name. Now click on the ‘continue’ button. 

vii) Now review your flight ticket information. However, if you have booked a round trip, you will have to cancel your trip because withdrawing just one segment of the journey is not allowed. 

viii) Visit ‘Travel Funds’ to check the refund status. If it says ‘Refundable’, you can check the next option, ‘Request a refund’ but if it says ‘Non-Refundable’, you will not get any amount.

  1. ix) At the final page, you will see ‘Cancel My Reservation’, press ‘yes’ to cancel your flight reservation. 

Get in touch with Customer Care Executives for personal assistance in flight-related matters. For new reservations, click on the Volaris book flight button on the airline’s website. 

Volaris Airlines 24-Hours Cancellation Policy

Do you want to know about the Volaris Airlines 24-hours cancellation policy? Well, if you are going to cancel your Volaris Airlines booking within one day of purchase, then it will be helpful for you. So, check out the important points of its 24-hours cancellation policy;

Have a look,

  • If you are willing to cancel your flight ticket within one day of booking, you don’t have to pay any cancellation charges unless the booking is made seven days before the flight departure.
  • If you cancel the Volaris Airlines booking after one day, you may have to pay some nominal cancellation fees. 

What is Volaris Airlines Refund Policy?

If you already canceled the flight ticket of Volaris Airlines and now seeking to learn about its refund policy, then here are the points that you must keep in your mind:

  • As per the Volaris Airlines refund policy, you can apply for a refund for your refundable ticket. 
  • But, you will not be able to get any refund for the non-refundable Volaris Airlines booking.
  • If the cancelation is made within one day of the reservation, both refundable and non-refundable ticket owners will get a complete refund from Volaris Airlines.

How to Apply for a Refund from Volaris Airlines?

Are you seeking help to request a refund from Volaris Airlines? If yes, then you can follow two proven ways, which includes:

  • Official website

To start the refund procedure via its official website, you need to log into your account and click on the “My Trips” section. Here, you have to type your booking reference code and then click on the search button. Now, after you find your canceled booking, you need to click on it and then go down where you will find the “Refund” option. Tap on it, and you are good to go.

  • Customer Service

To get a refund with the help of Volaris Airlines’ customer service, you need to call its customer service representative and then provide the reference code of the canceled Volaris Airlines reservation. After this, you need to request to apply for a refund from Volaris Airlines.

Once your application for a refund is approved by Volaris Airlines, you will get notified through SMS or email.

Volaris Airline Change Flight Policy

Do you want to change a Volaris Airlines flight? If yes, then you should know about its change flight policy:

Take a glance,

  • If you want to change a flight in between one day of booking, then you can do it without paying any penalties unless your booking was made seven days before the departure.
  • With Volaris Airlines, you can make changes on your flight four hours before the flight departure.
  • You also need to pay some nominal change fees to Volaris Airlines. 

To get better insights, you can visit its official website or call its customer service representative whenever you want.

How to Make Changes on Volaris Airlines Book Fight?

Do you know how you can make changes to your Volaris Airlines booking? If not, then here are the methods that you should know:

Take a glance,

  • Changes through its official website

The best way to make changes to your Volaris Airlines booked ticket is through its official website. For that, you need to log into your account and then search your booking via the “My Trips” option. After finding your booking, you have to tap on the “Edit” option and make the desired changes. If this process follows the Volaris Airlines change policy, you don’t need to pay any charges, but if not, you need to pay some penalty for the changes.

  • Change with the help of its customer service.

If you want to call the customer service of Volaris Airlines to make the changes to your booking, you need to have its official contact number. You have to dial it and tap the right key to connect with the customer service representative of Volaris Airlines. After that, you need to provide your booking number and provide the details you want to change. Lastly, pay for the changes, and you are good to go.

Volaris Airlines FAQs

When will I Get my Refund for a Canceled Ticket From Volaris Airlines?

You will get your refund from Volaris Airlines in between ten working days.

How much are the Cancellation Fees for Volaris Airlines?

You need to pay around $100 to $400 as a cancellation fee to Volaris Airlines. 

What to Expect When Flying with Volaris During COVID-19?

Volaris has put in place additional rules to ensure that passengers adhere to safety guidelines. Travelers aged two and up planning a journey to or from Mexico will be required by law to provide Volaris proof of having passed the COVID-19 exam before boarding the plane after January 26th, 2021. Testing must have taken place within three days of your leaving date. Arrive at the airport at least 4 hours before your trip if you need to get tested.

It’s vital to familiarise yourself with your airline’s newest regulations and procedures before boarding your journey. As you prepare for COVID-19, follow the measures set by the airline.

Can I Cancel my volaris flight?

As per, volaris cancellation policy, flight cancellation is available 24 hours a day, seven days a week. Without incurring any additional fees, travelers can make any changes to or cancel their flight at any time. Keep in mind, however, that your flight schedule must be at least seven days away.

Without any difficulty, you may change or cancel your reservation online at any time. Refund requests can be made by customers as well. It’s as simple as filling out the refund request form on the airline’s official website.

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Average rating:  
 1 reviews
 by Angelina

Even though this airline has a low price, it does have an excellent cancellation policy. I've flown with them a lot and would recommend my friends and relatives too. Only a few airlines travel from TJ to Loreto, so my wife and I decided to take volaris as our travel partner. It was a trip to celebrate our anniversary. One of our adolescent sons suffered a brain injury the night before our flight departure and needed a 48-hour observation. As soon as we called Volaris, the staff cooperated with us and canceled the trip. Due to the fact that I book 30-40 flights a year with volaris for both business and pleasure purposes, the volaris cancellation policy is well known to me. However, they did ask for my child's medical certificate before doing so.