Swiss Airlines Cancellation Policy

Posted By: Admin 5 Aug, 2022

Have you decided to cancel your flight on Swiss Air due to a change in your travel? Then, it is a must to find out the Swiss Airlines Cancellation policy. To get the complete information related to the same, you can check out this instructive post.

Passengers are allowed to cancel the flight ticket within 24 hours of booking with Swiss Airlines as per its 24-hour cancellation policy. You must remember that the airline has a right to cancel your flight anytime. Additionally, you may get a full refund if the booking was made a week or more before the departure date.

If you are looking for the complete Swiss Air Cancellation policy, talk to a live person via visiting the official website or dialing the Customer Service Number.

What is the Swiss Airlines Cancellation Policy?

If you have ever wished to cancel a flight on Swiss Air due to any sudden change, you must go through its cancellation policy. Go through the following information to get a complete overview of Swiss Airlines cancellation policy.

  • According to the Swiss Air Cancellation policy, you can only ask for a full compensation on multi-trip, round-trip, open-jaw fares, and one-way trips.
  • The cancellation policy is only applied to the flight tickets purchased via the Swiss Air booking portal, customer service, or from the airport.
  • Swiss Air cancellation policy applies to both refundable and non-refundable tickets. However, you will get a refund based on the fare rules.
  • Only the confirmed tickets with 724 will be eligible for refunds. If your ticket is not confirmed, you cannot ask for a refund from the airline.

To get additional information on the Swiss Air cancellation policy, you should get in touch with one of the representatives by dialing the Helpline Number.

24-Hour Cancellation Policy of Swiss Air

Swiss Air permits its passengers to cancel the flight ticket for free if they cancel it within 24 hours of booking. However, it applies only to the flights that originate from/to the USA, Europe, and Canada.

Let’s proceed further to know the complete 24-hours cancellation policy of Swiss Air.

  • You can claim full compensation after the flight cancellation with Swiss Air as per the 24-hour cancellation policy.
  • Swiss Airlines 24-hour cancellation policy is applicable only on Basic Economy tickets fare. Although, you are not permitted to make changes to your flight, but can ask for a full refund from the airline.
  • Remember that if you are requesting cancellation one week or more before the flight’s departure, you might be eligible for the waiver on the cancellation fee.
  • Swiss Air 24 Hours cancellation policy doesn’t apply to the reward and group travel tickets.

If you want further information on Swiss Air 24 hours cancellation policy, get a human by visiting the Swiss Air official website to get immediate answers.

How Do I Cancel Swiss Air Flight Ticket?

Have you made a reservation with Swiss Air but now want to cancel it due to a sudden change in your plan? If true, you might be searching for the complete steps to cancel the Swiss air flight ticket. Here, you will get all the possible ways to cancel the flight ticket.

Cancel Swiss Air Ticket Online

  • The first step is to go through the Swiss Air booking homepage.
  • Afterward, you must enter the last and first name of the passenger along with the booking reservation number.
  • Choose the Continue option and enter the correct booking credentials to retrieve your booking details.
  • Now, you have to review your flight itinerary and click on the Cancel option.
  • After choosing the Cancel option, all the fare rules will display on the screen.
  • Here, you can also know whether your flight ticket is refundable or non-refundable.
  • Click on the Confirm option to request cancellation from the airline.
  • At last, wait to get a confirmation mail on your registered email ID from the airline.

Cancel Swiss Air Ticket Over Call

Another option to cancel the flight is to dial the Swiss Air Customer Service Phone Number. This is the easy and mostly applied method by the Swiss Air passenger. Here are the complete steps that you can follow after dialing the phone number.

  • Ensure to have the six-digit booking reference code.
  • Once your call connects, choose the right key to talk to a live person.
  • You may ask the representative to cancel your flight with Swiss Air.
  • Next, you must check the refund options and verify whether your flight ticket is refundable or not.
  • You can ask about the refund status from the executive.
  • At last, Swiss Airlines will transfer the refund to your wallet via the original mode of payment.

Cancel Flight at Airport

If you are not interested in applying the above mentioned methods to cancel the Swiss air flight, visit the nearby airport. Remember that you can request the cancellation 2 hours before the flight’s departure.
Follow the given steps after reaching the airport.

  • First, reach the airport on the travel day and go to the Swiss Air booking counter.
  • Now, ensure to keep the six-digit booking reference code and ask one of their agents to cancel the flight.
  • Look into the refund options before confirming your request.
  • You can choose the money transfer option if you have booked the flight by paying the fee in cash.

Still having doubts regarding how to cancel a Swiss Air flight ticket, it is suggested to connect with a travel agent of the airline or visit the official website.

How Much is the Swiss Air Cancellation Fee?

Each traveler has to pay 200 USD to cancel the flight on Swiss Air. If you cancel the flight after 24 hours of booking, you must pay a fee between $100 and $500. However, if you cancel the flight ticket within 24 hours of purchase from the departure time, you have to pay $100 to $400 as a cancellation fee.

If you have recently canceled your flight on Swiss Airlines, you might be looking for the steps to request a refund. You don’t need to worry as the following information can be fruitful for you. Below, you can get both ways to get a full refund from Swiss Air. 

Online Method 

It is the most precise method to request a refund from the airline. You just require to follow some simple steps to do the same. 

  • Initially, you have to visit the official website of Swiss Air. 
  • Afterward, choose the Manage Booking section and type in the PNR number along with the traveler’s last name. 
  • Next, go through the ongoing instructions regarding canceling the flight. 
  • Once you are done with the cancellation of the flight, you will get the option to fill out the refund form. 
  • Now, you have to fill out the form by entering all the mandatory details. 
  • Finally, a confirmation mail will be sent to your registered email ID. 

Offline Method 

  • Firstly, go to the official website of Swiss Air to get their Customer Service Phone Number. 
  • Then, dial the Swiss Air Helpline Number to talk to a live person. 
  • Once the call connects, you have to follow the IVR process. 
  • Provide all the required details to the live person to proceed further with the refund process. 
  • Finally, you must pay the fees for taking the assistance of a live person and wait to get the confirmation mail from the airline. 


If you have experienced issues while performing any of the steps mentioned above, you may call one of the live representatives at the airline at any time. 

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