How to Talk to a Person at Ethiopian Airlines?

Posted By: Admin 15 Mar, 2022

How to Talk to a Person at Ethiopian Airlines?

Ethiopian Airlines strives to provide the most complete Ethiopian airlines customer service possible during your travel experience. The following pledge defines our policies in a straightforward, consistent, and intelligible manner. Ethiopian has developed through training programs and system advancements to assist our staff in fulfilling their responsibilities. So, if you’re looking for “how can I contact Ethiopian Airlines,” you’ve come to the perfect spot. Moreover, you will get detailed information on the different methods you may Talk to a Live person of Ethiopian and Talk with a live person of Ethiopian Airlines Customer Service about your issues.

Ethiopian Airlines has established a number of platforms and methods for passengers to contact Ethiopian Airlines. However, being a customer-centric airline, Ethiopian Airlines consistently goes above and beyond to meet its customers’ needs. Flyers may contact Ethiopian Airlines by phone, email, live chat, mobile app, and numerous social media accounts if they have a problem or need information. 

Scroll down to learn more about each method in detail to contact Ethiopian Airlines

About Ethiopian Airlines

Ethiopian Airlines (Ethiopian) is Ethiopia’s national airline. The airline’s efficiency and operational performance are unparalleled in all of Africa, and it has been profitable from its start. The airline’s success may be attributed to its modern aircraft, friendly employees, and superb hospitality. Ethiopian makes every effort to guarantee that our planes and services comply with all applicable rules and satisfy our customers’ expectations.

How to talk to someone at Ethiopian Airlines?

Customers’ issues are immediately addressed by Ethiopian airlines booking. If you have a question, concern, or complaint about our service or product, don’t hesitate to get in touch with Ethiopian airlines customer service using the following methods:

Via Ethiopian Airlines Customer Service number 

Flyers may also Talk with a Live person of Ethiopian Airlines Customer Service by dialing Ethiopian airlines phone number at +1-(800)-445-2733 and following the instructions on the interactive voice response system. Additionally, Flyers may find Ethiopian Airlines Customer Service numbers by region by following the instructions below:

  • Firstly, visit official website and find the Ethiopian airlines customer service phone number i.e,1-(800) -445-2733 or +1-802-231-1806 and talk to a person at Ethiopian.
  • Then find the “Customer Support” option by scrolling down below.
  • Also, select “Call Center Numbers” from the drop-down menu.
  • Lastly, Clicking on it will take you to a new window where you can look for Ethiopian airlines phone number by area.

Via Ethiopian Airlines Mobile app 

Ethiopian Airlines have redefined the travel experience by introducing its mobile app. Flyers can easily get in touch with Ethiopian Airlines Customer Service number simply via the Ethiopian Airlines Mobile app. 

  • Firstly, download the latest version of the Ethiopian Airlines Mobile app
  • Then, Register yourself
  • Now Log in and open the Home screen 
  • There in the home screen at the upper right corner, you will be able to locate the telephone icon
  • Click on it, and then you will be able to fetch all the info to contact Ethiopian Airlines

How to contact Ethiopian Airlines Via social media 

You may also get all the help you need from Ethiopian Airlines’ different social media accounts. Ethiopian Airlines customer service representatives are available on these platforms and will reply based on the urgency of your concern. However, in any case, phoning is the best way to contact Ethiopian Airlines in case of any emergency issue.

Here is the link to various Ethiopian Airlines social media handles 

  • Facebook:                    
  • Twitter:
  • Instagram:
  • LinkedIn:
  • Telegram:
  • YouTube:

How to contact Ethiopian Airlines Via email 

You can contact Ethiopian Airlines with any concerns, questions, or complaints at [email protected]. The airline will acknowledge the written complaints within 30 days of receipt and send a substantial response within 60 days of receipt. However, the mailing is not recommended in case of urgent issues. 

Via Live Chat 

Passengers may easily utilize live Chat using the chatbot. The chatbot is available in Amharic and English, with an Ethiopian calendar pre-installed for Amharic users.

Importance of calling Ethiopian airlines representative

Ethiopian Airlines will offer you clear information regarding policies and service elements that may be essential to you on our website and, if you request it, through Ethiopian airlines phone number and our Live person of Ethiopian Airlines Customer Service. This entails providing detailed information on:

  • Booking, cancellation, refunds, change
  • Important ticket and trip terms and conditions

Ethiopian airlines also publish all key rules, limits, and redemption information for the Sheba Miles frequent flyer program. However, for detailed information, you can call Ethiopian airlines.

How to contact Ethiopian Airlines FAQs

How can I speak online with Ethiopian Airlines?

The Ethiopian chatbot, called “Lucy,” is equipped with several self-service capabilities that allow customers to quickly and simply complete their trip arrangements. Passengers may pay, check flight status, book, check-in, obtain information on excess or free baggage, and Live Chat with the chatbot using their mobile devices.

How do I complain to Ethiopian Airlines?

Our website,, has information on where to send your written complaint. We will acknowledge the written complaints within 30 days of receipt and send a substantial response within 60 days of receipt.

How to contact Ethiopian Airlines if lost my baggage?

When a name, address, or phone number is available, Ethiopian will attempt to contact the owners of unclaimed baggage. Bags that have not been claimed after seven days are transferred to our headquarters in Addis Ababa, where we continue to look for the owners. Don’t hesitate to get in touch with 800-445-2733 or visit to check on the status of your lost, damaged, or delayed baggage.

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